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COVID-19 information from Simply Healthcare Plans, Inc.


Simply Healthcare Plans, Inc. is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners. Our clinical team is actively monitoring external queries and reports from the Centers for Disease Control and Prevention (CDC) to help us determine what action is necessary on our part.

COVID-19 Updates


Medicaid/Florida Healthy Kids updates

Update: Overpayment recoveries

The purpose of this notice is to provide important information related to overpayment recoveries. We will not pursue recoveries until 30 days after the state of emergency period ends. If you receive a recovery letter during this time, note that Simply is providing you with an extension.

Coronavirus Diagnosis Codes and Laboratory Testing

The Agency for Health Care Administration (Agency) is committed to ensuring that Medicaid recipients diagnosed with the 2019 novel coronavirus (COVID-19) receive all the care needed to address their symptoms. The purpose of this alert is to provide guidance related to claims coding and laboratory testing.

Medicare updates

Update: Overpayment recoveries

The purpose of this notice is to provide important information related to overpayment recoveries. We will not pursue recoveries until 30 days after the state of emergency period ends. If you receive a recovery letter during this time, note that Simply is providing you with an extension.

To help address providers' questions, we have developed the following FAQ list


The latest updates regarding prior authorization requirements will be posted.

Provider tools & resources

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We look forward to working with you to provide quality service for our members.