Privacy Policy

By using Simply Healthcare Plans, Inc. and its affiliated companies’ (collectively “Simply”) provider website, you agree to abide by the following Terms of Use, which are in addition to any general requirements listed on the Simply website or any web site operated for or on behalf of an Simply subsidiary:

Electronic communications

When you visit (and any other registered domains of Simply) or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Use of material

The contents of this website contain Personal Health Information as defined under the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and any applicable amendments. By accessing this information, the user agrees to abide by the applicable state and federal laws and regulations as well as any health plan policies and procedures governing privacy.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Simply or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Simply and protected by all applicable United States and international copyright laws. All software used on this site is the property of Simply or its software suppliers and protected by United States and international copyright laws as applicable.

License and site access

Simply grants you a limited license to access and make use of this site and not to download (other than page caching) or modify it or any portion of it, except with expressed written consent of Simply. This license does not include any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any purposes other than those intended between the provider and applicable Simply entity without expressed written consent of Simply. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Simply and our affiliates without expressed written consent. You may not use any meta tags or any other "hidden text" utilizing Simply's name or trademarks without the expressed written consent of Simply. Simply's granting access to this site to you shall not be construed as granting to you any license under any trademark, copyright or invention controlled by Simply. Any unauthorized use terminates the permission or license granted by Simply. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of Simply so long as the link does not portray Simply, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive matter. You may not use any Simply logo or other proprietary graphic or trademark as part of the link without expressed written permission.

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password, for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Simply reserves the right to refuse service, terminate accounts, and remove or edit content in their sole discretion.

Content of materials

The materials included within this website, with the exception of information already located within the public domain, include copyrighted material, trademarks and other proprietary information. In the event that certain information contained within the website is provided by third parties. For such third-party information, Simply cannot represent or guarantee the truthfulness, accuracy or reliability of the information.


Simply cannot warrant that the website will operate error-free. There is no representation by Simply that this website and underlying server are free of computer viruses and other harmful goods. Simply does not warrant that this site will always be available, accessible, uninterrupted, timely, secure, accurate, complete or error-free, nor does Simply warrant any connection to or transmission from the internet.

Other businesses

Parties other than Simply provide services. In addition, we may provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals or the content of their websites. Simply does not assume any responsibility or liability for the actions, product and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Fraud and abuse

All authorized users agree that the website and information will not be used in violation of any laws including without limitation those laws or regulations relating to fraud and abuse as well as anti-kickback provisions of Medicare and Medicaid laws.


User agrees to indemnify and hold Simply and its officers, directors, agents, subsidiaries and employees harmless from any claim or demand (including attorneys' fees) made or incurred by any third-party due to or arising out of your use of this website or your violation of any law or the rights of a third-party relating to your use of the website.


Any dispute among the parties hereto shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of laws principles. Each party hereby irrevocably consents, in any dispute, action, litigation or other proceeding, to the jurisdiction of the state and federal courts wherein lies venue for the city of Virginia Beach, Virginia, and irrevocably waives, to the fullest extent permitted by law, the defense of an inconvenient forum to the maintenance of such suit, action or proceeding in such court and further waives the right to object, with respect to such suit, action or proceeding, that such court does not have jurisdiction over such party or that venue is improper.