Simply Healthcare Provider Home

Providers

Welcome, providers!

Resources that help health care professionals do what they do best — care for our members.

At Simply Healthcare Plans, Inc. (Simply), we value you as a provider in our network. That's why we’ve redesigned the provider site to make it more useful for you and easier to use.

COVID-19 Information from Simply Healthcare Plans, Inc.


Simply Healthcare Plans, Inc. is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners.

Florida Healthy Kids Award


Simply Healthcare Plans, Inc. (Simply) has officially been awarded a Florida Healthy Kids (FHK) statewide contract. Effective January 1, 2020, Simply will offer coverage to FHK-eligible children in all 11 regions, representing 67 counties.

FHK’s mission is to ensure the availability of child-centered health plans that provide comprehensive, quality health care services. The program has a subsidized plan for children ages 5 through the end of age 18 whose families exceed the income eligibility threshold for Medicaid, as well as full-pay options available for those who don’t qualify for subsidized coverage.

The FHK plan is designed specifically with kids in mind and provides children with access to the services they need at each unique stage of growth and development. Health services are delivered through our network of local doctors, specialists, hospitals, pharmacies and other health care providers.

Provider news


The latest articles and announcements on claims filings, products, benefits, administrative updates, new and revised procedures and guidelines, prescription information, and more.

Medicaid/Florida Healthy Kids updates

Mind, Body, Magic Launches on YouTube

We’re thrilled to announce the launch of our new healthy-living series, Mind, Body, Magic! Hosted by NBA Hall of Famer and our very own Healthcare Advocate, Earvin “Magic” Johnson, the series provides viewers with the information they need to be more confident in managing their health. Over the course of four episodes, Johnson talks with experts from across our state, and country, about a holistic approach to our well-being. Check out the Mind, Body, Magic series on YouTube .

Prior Authorization Requirements

Effective October 1, 2020 Prior authorization (PA) requirements will be required for gastrointestinal codes done in the outpatient hospital setting.

Legacy Provider Portal Update

Simply Healthcare Plans, Inc. and Clear Health Alliance (Simply) are currently undergoing a Legacy Provider Portal upgrade that will affect users who use the URL to review claims with dates of service from 2018 and prior to 2018.

Aspire Health for Medicaid Members

Effective October 2020, Simply Healthcare Plans, Inc. and Clear Health Alliance will work with Aspire Health* to provide in-home services to our members facing advanced illness.

Medicare updates

Mind, Body, Magic Launches on YouTube

We’re thrilled to announce the launch of our new healthy-living series, Mind, Body, Magic! Hosted by NBA Hall of Famer and our very own Healthcare Advocate, Earvin “Magic” Johnson, the series provides viewers with the information they need to be more confident in managing their health. Over the course of four episodes, Johnson talks with experts from across our state, and country, about a holistic approach to our well-being. Check out the Mind, Body, Magic series on YouTube .

Legacy Provider Portal Update

Simply Healthcare Plans, Inc. and Clear Health Alliance (Simply) are currently undergoing a Legacy Provider Portal upgrade that will affect users who use the URL to review claims with dates of service from 2018 and prior to 2018.

HealthCrowd Text Messaging

Simply Healthcare Plans, Inc. (Simply) and Clear Health Alliance (CHA) are working with HealthCrowd* to reach out to members using text messaging. These messages will provide reminders when chronic condition services and preventive services are due. The messages will also provide education about self-management.

FMMIS to deny claims not billed to D-SNP

Effective January 2020 the Florida Medicaid Management Information System (FMMIS) no longer pays for any services billed to Medicaid for recipients enrolled in a Dual Eligible Special Needs Plan (D-SNP). Providers must bill all services to a recipient’s D-SNP.

Looking for the secure portal?


For Medicaid services provided before the rollout of the new Statewide Medicaid Managed Care and Managed Medical Assistance contract or Medicare services providers before January 1, 2019, please visit the previous Simply provider portal.

For services provided after the new Medicaid and Medicare plan rollouts, please visit the Availity portal.

Don't have an Availity account?  Register for free now!

Need help with Availity? Learn more

Availity access


The Availity Portal offers health care professionals free access to real-time information and instant responses in a consistent format regardless of the payer.

At Availity, you can:

Request Authorizations.
Submit Claims.
Confirm Eligibility.

Don't have an Availity account?  Register for free now!

Availity is your one-stop to complete your transactions

Featured resources


Pharmacist looking at prescription bottle

Pharmacy Information

Search for up-to-date drug information, including hundreds of brand-name and generic medications.

Expectant mother sharing ultrasound

Maternal Child Program

We offer a proactive case-management program for expectant mothers and their newborns. The My Advocate™ program provides pregnant women with proactive outreach and education through interactive voice response (IVR), text or smartphone application.

Patient talking with counselor

Behavioral health provider

We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources to successfully meet the needs of members with mental health, substance use, and intellectual and developmental disabilities.

NCQA Health Plan Recognition


The National Committee for Quality Assurance has awarded an accreditation status of Accredited for service and clinical quality that meets the basic requirements of NCQA’s rigorous standards for consumer protection and quality improvement.

NCQA Health Plan Accreditation surveys include rigorous on-site and off-site evaluations of over 60 standards and selected HEDIS® measures. A team of physicians and health plan experts conducts accreditation surveys. A national oversight committee of physicians analyzes the team’s findings and assigns an accreditations level based on the performance of each plan being evaluated to NCQA’s standards.

Provider survey


We want to hear from you! Please help us improve our provider website by taking this brief survey.

Provider tools & resources

Interested in becoming a provider in the Simply network?

We look forward to working with you to provide quality service for our members.